mibisystems

Path: Home arrow Services arrow Intermediate-level Study Aids arrow Release, Control and Validate
Release, Control and Validate PDF Print E-mail
It may seem obvious, but the best resource is the Service Transition book from OGC along with some significant elements of the Service Operations book.  You can find the general syllabus for the RCV course at the ITIL Official Site .
 
< Prev   Next >
 

Featured Products

Understanding IT Service Management
Understanding IT Service Management

Excerpt of Understanding ITIL
Excerpt of Understanding ITIL

ITIL Overview Chart
ITIL Overview Chart